Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.

Shipping Rates & Delivery Times Shipping charges are calculated and displayed at checkout. Estimated delivery times vary depending on your location and the shipping method selected.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to become active.

Shipping Restrictions We currently ship to select regions. If your location is not available at checkout, please contact us for assistance.

Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

Contact Us If you have any questions about your shipment, please reach out to us at [info@homely-om.com] or through our contact page.